Introduced a leading tour operator to new pricing and revenue management techniques that drove a 30% improvement in advance bookings.

Steered the rapidly expanding brand through the worst recession in decades. Navigated through a period of intense price competition, and successfully filled the new capacity with first-time customers from new markets while preserving margins where the company was invested for long-term growth.

Adapted state-of-the-art pricing and revenue management practices to the commercial and cultural norms at Europe’s largest cruise line. Launched new pricing that enabled Costa to increase capacity, soar past €1 billion in revenue, solidify its domination of the Italian cruise market and expand aggressively into Germany, France and Spain.

Designed a new pricing structure and changes to terms and conditions worth more than $1 million annually.

Uncovered millions of dollars of annual revenue opportunity by assessing the brand’s booking patterns and competitive pricing opportunities.

Collaborated on pricing programs and analytical tools that helped the company emerge from bankruptcy, exceed revenue targets and double capacity.